If the next three to five years in retail franchise banking play out with the momentum identified during this study, the competitive landscape will change materially. There will be some winners, but many larger banks will lose share.

Depaul University's newest venture is well worth studying for others who would like to successfully graduate to offering financial services on the world wide web.

There is a new trend in nonbanks selling banking products and services by leveraging their brand identities and established consumer relationships

Never in the history of banking has the power been as firmly in the hands of the end user as it is today.

The idea that any company can and should be easily recognized and differentiated from its competitors makes good business sense.

After stagnating for many years, the rate of new bank formation has increased sharply in the second half of the 1990s.

In the face of massive changes occuring in the banking marketplace, bank management today seem to react in one of two ways. Some accept the changing environment and move forward with a degree of self-determination and assertiveness; others wait around for the changes to be made and then (reluctantly) adopt or accommodate those changes in their institution.